Blackbaud and our Cyber Security program is committed to the security of our systems, products, and our customer information. We appreciate the valuable contributions of the Cyber Security community.
In order to work with us better, we'd like to share a few guidelines on reporting vulnerabilities to us. We expect that each security researcher aligns with our core values throughout their engagement with us. This will help facilitate a collaborative working environment and instills trust in all participants of the engagement. The Blackbaud core values are: We work as One, We bring heart, We invent possibilities, We expect the best, We give back.
- Are you able to retrieve any PII from other users?
For the initial prioritization/rating of findings, this program will use the Bugcrowd Vulnerability Rating Taxonomy. However, it is important to note that in some cases, a vulnerability priority will be modified due to its likelihood or impact. In any instance where an issue is downgraded, a full, detailed explanation will be provided to the researcher - along with the opportunity to appeal, and make a case for a higher priority.
This program follows Bugcrowd’s standard disclosure terms.
For any testing issues (such as broken credentials, inaccessible application, or Bugcrowd Ninja email problems), please email email@example.com. We will address your issue as soon as possible.