Docusign: Vulnerability Disclosure Program

  • Safe harbor

We no longer offer point rewards for submissions on this program. Please refer to our blog post: How Bugcrowd sees VDPs and points for more details.

Program stats

  • Vulnerabilities accepted 42
  • Validation within 3 days 75% of submissions are accepted or rejected within 3 days

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Since its inception in 2003, DocuSign has been on a mission to accelerate business and simplify life for companies and people around the world. We pioneered the development of e-signature technology, and today DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. For this program, we're inviting researchers to test the product offerings in our Agreement Cloud platform. Our goal with this program is to ensure that our customers use a secure platform free of security vulnerabilities.

Ratings:

For the initial prioritization/rating of findings, this program will use the Bugcrowd Vulnerability Rating Taxonomy. However, it is important to note that in some cases a vulnerability priority will be modified due to its likelihood or impact. In any instance where an issue is downgraded, a full, detailed explanation will be provided to the researcher - along with the opportunity to appeal and make a case for a higher priority.

Scope

Program rules

This program follows Bugcrowd’s standard disclosure terms.

For any testing issues (such as broken credentials, inaccessible application, or Bugcrowd Ninja email problems), please submit through the Bugcrowd Support Portal. We will address your issue as soon as possible.