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A vulnerability is a “weakness in an information system, system security procedures, internal controls, or implementation that could be exploited or triggered by a threat source.” This Vulnerability Disclosure Policy (VDP) is meant to address some of the possible apprehensions and explain what research would be authorized under this VDP. Good faith research that conforms to these guidelines is considered authorized research. The Department will focus on quickly working to resolve the vulnerability you have identified and is not interested in pursuing legal action when there is authorized research under this policy.\u003cbr\u003e\nThis policy describes what systems and types of research are covered under this policy, how to report the vulnerability, how long VA asks security researchers to wait before publicly disclosing vulnerabilities and what communication or response to expect from the Department.\u003cbr\u003e\nThe Department encourages security researchers to contact us to report potential vulnerabilities in VA systems.\u003c/p\u003e\n\n\u003ch1\u003eThese Guidelines Require that You/a Researcher:\u003c/h1\u003e\n\n\u003cul\u003e\n\u003cli\u003eAccess a VA information system in a way that follows this VDP.\u003c/li\u003e\n\u003cli\u003eIf you discovered a vulnerability, reported it by following the instructions in this VDP.\u003c/li\u003e\n\u003cli\u003eMake every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction or manipulation of data.\u003c/li\u003e\n\u003cli\u003eLimit the use of discovered exploits to the extent necessary to confirm a vulnerability’s presence.\u003c/li\u003e\n\u003cli\u003eDo not use an exploit to compromise or exfiltrate data, establish command-line access and/or persistence, or use the exploit to pivot to other systems.\u003c/li\u003e\n\u003cli\u003eProvide VA a reasonable amount of time to resolve the issue before you disclose it publicly.\u003c/li\u003e\n\u003cli\u003eDo not submit a high volume of low-quality vulnerability reports.\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eIf you established that a vulnerability or security weakness exists or encounter any sensitive data or data belonging to individuals with their financial information, medical information, contract information or proprietary information which might be a trade secret, you must stop your test, notify VA immediately, and not disclose this data to anyone else.\u003c/p\u003e","industryTagId":"2a38890b-c88e-4bc0-8db0-02059f3fafe6","targetsOverview":"\u003cp\u003eAny services not expressly listed above, such as any connected services, are excluded from scope and are not authorized for testing. Additionally, vulnerabilities found in systems from VA vendors fall outside of this policy’s scope and should be reported directly to the vendor according to their disclosure policy (if any). \u003c/p\u003e\n\n\u003cp\u003eThough VA develops and maintains other internet-accessible systems or services, we ask that active research and testing only be conducted on the systems and services covered by the scope of this document. If there is a system not in scope that you think merits testing, please contact the VA to discuss it first. VA will increase the scope of this policy over time.\u003c/p\u003e\n\n\u003ch1\u003eReporting a Vulnerability\u003c/h1\u003e\n\n\u003cul\u003e\n\u003cli\u003eInformation submitted under this policy will be used for defensive purposes only – to mitigate or remediate vulnerabilities. If your findings include newly discovered vulnerabilities that affect all users of a product or service and not solely the Department of Veterans Affairs, we may share your report with the Cybersecurity and Infrastructure Security Agency (CISA), where it will be handled under their coordinated vulnerability disclosure process. VA will not share your name or contact information without express permission.\u003c/li\u003e\n\u003cli\u003eReports may be submitted anonymously. If you share contact information, we will acknowledge receipt of your report within 3 business days.\u003c/li\u003e\n\u003cli\u003eVA will not offer payment or compensation for good faith research.\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch1\u003eWhat VA would like to see from you\u003c/h1\u003e\n\n\u003cp\u003eIn order to help us triage and prioritize submissions, we recommend that your reports:\u003c/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eDescribe the location the vulnerability was discovered and the potential impact of exploitation.\u003c/li\u003e\n\u003cli\u003eOffer a detailed description of the steps needed to reproduce the vulnerability (proof of concept scripts or screenshots are helpful).\u003c/li\u003e\n\u003cli\u003eBe in English, if possible.\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch1\u003eWhat you can expect from VA\u003c/h1\u003e\n\n\u003cp\u003eWhen you choose to share your contact information with us, we commit to coordinating with you as openly and as quickly as possible.\u003c/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eWithin 3 business days, we will acknowledge that your report has been received.\u003c/li\u003e\n\u003cli\u003eWe will maintain an open dialogue to discuss issues.\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch1\u003eQuestions\u003c/h1\u003e\n\n\u003cp\u003eIf at any time you have concerns or are uncertain whether your security research is consistent with this policy, please inquire via support@bugcrowd.com before going any further.\u003c/p\u003e\n\n\u003chr\u003e\n\n\u003cp\u003eThe Cybersecurity and Infrastructure Security Agency (CISA) Vulnerability Disclosure Policy Platform (VDP Platform) gives agencies the option to use a centrally managed system to intake vulnerability information from and collaborate with the public to improve the security of their internet-accessible systems. 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