Rituals Cosmetics Enterprise B.V. Vulnerability Disclosure Policy

Vulnerability Disclosure Philosophy

Rituals Cosmetics Enterprise B.V. believes that the security of our online platform and services is of critical importance. Despite our efforts to implement the best possible security measures, vulnerabilities may still be present in our online platforms and services. Therefore, if you are a security researcher and have discovered a security vulnerability in one of our online platforms and services, we encourage you to disclose it to us in a responsible manner.

Rituals Cosmetics believes effective disclosure of security vulnerabilities requires mutual trust, respect, transparency and common good between Rituals Cosmetics and security researchers. Together, our vigilant expertise promotes the continued security and privacy of Rituals Cosmetics’ customers, products, and services.

Security Researchers

Rituals Cosmetics Enterprise B.V. accepts vulnerability reports from all sources such as independent security researchers, industry partners, vendors, customers and consultants. We define a security vulnerability as an unintended weakness or exposure that could be used to compromise the confidentiality, integrity or availability of our products and services.

Scope

This policy applies to the Rituals public facing websites and Rituals consumer apps.

Our Commitment to Researchers

• Trust. We maintain trust and confidentiality in our professional exchanges with security researchers.
• Respect. We treat all researchers with respect and recognize your contribution for keeping our customers safe and secure.
• Transparency. We will work with you to validate and remediate reported vulnerabilities in accordance with our commitment to security and privacy.
• Common Good. We investigate and remediate issues in a manner consistent with protecting the safety and security of those potentially affected by a reported vulnerability.

What We Ask of Researchers

• Trust. We request that you communicate about potential vulnerabilities in a responsible manner, providing sufficient time and information for our team to validate and address potential issues.
• Respect. We request that researchers make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction of data during security testing.
• Transparency. We request that researchers provide the technical details and background necessary for our team to identify and validate reported issues, using the form below.
• Common Good. We request that researchers act for the common good, protecting user privacy and security by refraining from publicly disclosing unverified vulnerabilities until our team has had time to validate and address reported issues.

Vulnerability Reporting

Rituals Cosmetics Enterprise B.V. recommends that security researchers share the details of any suspected vulnerabilities across any asset owned, controlled, or operated by Rituals Cosmetics Enterprise B.V. (or that would reasonably impact the security of Rituals Cosmetics Enterprise B.V. and our users) using the web form below. The Rituals Cosmetics Enterprise B.V. Security team will acknowledge receipt of each vulnerability report, conduct a thorough investigation, and then take appropriate action for resolution.